Smart Employee to Ignorant Boss: You Want to Recruit Unqualified People for a Healthcare Job?

You’d expect bosses to be smarter than their employees.

But, really, smart bosses are wise enough to admit their areas of weakness and ask for assistance from employees who are experts in those fields. That’s what effective leadership is: delegating responsibilities, consulting others with respect, and appreciating employees’ contributions to the progress and success of the company.

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However, many bosses still fall into the trap of acting like they know it all. This results in poor quality work because everything gets done according to their pride and ignorance.

Let’s take the case of this Original Poster, who posted her experience on Reddit’s r/MaliciousCompliance forum about her boss who was not tech-savvy but as stubborn as a mule in having things done her way.

With the username u/MasterofClam, OP shared the following: “I was hired as a caregiver, but my role was more of a combined performing the tasks of a caregiver and administrative tasks such as payroll, filing documents, contacting people of importance for our clients and facility, etc., all for minimum wage, I might add, but this was my first job, so I wanted to do the most so I could use them as a reference in the future.”

Photo: Pexels/Cedric Fauntleroy

According to OP, her boss’s lack of knowledge and skills in technology contributed to inefficient systems in the healthcare facility. For example, they were instructed to time in and out using an Excel sheet instead of a payroll system since it was too complicated for their boss.

During the course of her employment, OP was tasked to recruit people to fill up vacancies in the healthcare facility. OP began the work by using a filter and the right keywords so they would be entertaining only applicants with the right qualifications as caregivers.

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But their boss told OP that she was too slow and ordered her to do the recruitment her way by sending email invitations to everyone on the job website. Even though OP was against it because it would lead to swarms of responses from the wrong applicants, she followed her boss’s instructions and sent emails to all people who were looking for work on the site, along with her boss’s contact information. At the end of the day, her boss was gleeful to hear that OP had sent more than 2,000 emails.

What happened next? OP related, “The next day, my boss looked drained. Remember when I said her contact information was on those prewritten job descriptions? It turns out she had been receiving notifications non-stop either through email when people reject or accept the job request or when people call her to inquire about the job. She told me ‘why do I keep getting calls from people who have no experience in healthcare about this job? I just got a call from a security guard asking if the position was still available.'”

Photo: Pexels/Karolina Grabowska

And there was no way her boss could end her headache since she couldn’t just put her phone on “do not disturb,” because calls might come in from doctors or pharmacists concerning patient care.

OP ended her post with, “I guess she didn’t get a lot of sleep that night, but that’s not my problem, so I continued to send more requests that day. By the end of the day, I had to apply a filter that screened candidates who had not been active on the site for over a month just to get some new names to send to. I left shortly after this, and I still have that prewritten email that was sent to me before I started working there. I hope they are still as short-staffed as ever.”

As Rudyard Kipling advised, “Don’t look too good, nor talk too wise.”

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